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SMG3Rx | EDGE

We are the only company providing proven comprehensive clinical mobility as a platform with the goal of improving patient outcomes.

SMG3Rx | EDGE - Suite of Services

SMG3Rx EDGE empowers your clinicians to get more from their clinical devices with reliable access to healthcare data and efficient collaboration with one another. Giving your facility a comprehensive suite of mobile deployment, provisioning, support, and lifecycle management services so you can focus on what matters most — providing the best-possible care to patients.

Design

  • Clinical workflow analysis
  • Required apps evaluation
  • End-user-experience driven mobile strategy development
  • Clinical device roadmapping
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Golden Image

  • User interface design for clinical devices
  • Software configuration tailored to your needs
  • Trained engineer support
  • Operating system (OS) baselining
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Mobile Managed Services

  • Staging and kitting for
mobile deployments
  • Mobile OS migrations
  • Mobile configuration
  • Quality control for the mobile environment
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Mobile Deployments

  • Automated clinical device enrollment
  • Project management for mobile deployments
  • Ready-to-work out-of-the-box clinical devices
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Support

  • Up to 24×7 mobile technician support
  • Golden Image version control
  • Software releases and security updates
  • Device tracking (PinPoint)
  • Mobile device management (MDM) program implementation
  • EDGE training
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Lifecycle Management

  • Visibility portal
  • Spare pool
  • Real-time mobile reporting
  • Supplementary user training
  • Secure buyback and disposal programs
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5 Reasons to Choose SMG3Rx | EDGE

  • Improved Patient Outcomes

    • Reduce data errors to prevent negative patient outcomes
    • Reduce response times to patient needs
    • Increase time at the patient’s bedside

  • Streamlined Patient Care

    • Reduce complexity of workflows to improve speed of patient data access
    • Reduce liability risks from data error
    • Increase number of patients under care per staff member

  • Clinical Mobility Expertise

    • Clinical solutions-based consulting
    • Android experts
    • Comprehensive support: hardware, software, process improvement
    • Full lifecycle management
    • Pre and post-sales support
    • Rapid replacement and repair
    • Software and security updates
    • Clinical staff and internal technical support training

  • Past Performance in Medical Applications

    • Deployed and managing 30,000+ devices
    • Clinical smartphone deployment at scale
    • 99% retention rate among SMG3Rx EDGE clients

  • The SMG3Rx Experience

    • We find a way to solve for success
    • Out-of-the-box functionality
    • Keep it simple: same devices, same software, same operating system
    • Up to 24×7 support

Clinical Mobility Enhances Communication

67%

Improved Staff Communication

44%

Increased Medical Workflow Accuracy

42%

Improved Information Availability

For Warehousing and
Distribution Services

SMG3 EDGE and our additional professional service offerings empower critical infrastructure businesses to boost operational mobility, efficiency, and visibility.

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SMG3Rx Professional Support Services

Mobile Device Management (MDM)

  • Remote control support for clinical devices
  • Real-time mobile insights through a single pane of glass
  • Facilitated and managed updates for clinical mobile devices
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Single Sign-On (SSO)

  • Improve accountability with single sign-on for clinical applications
  • Identity management with multi-factor authentication
  • Secure user switching on mobile devices
  • Emergency access override
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Critical Alerts & Alarms

  • Nurse call systems
  • Remote patient monitoring alarms
  • Patient update notifications and clinical reminders
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Clinical Device Procurement

  • Access to devices and supporting software for every clinical need
  • Clinical deployment experience for healthcare facilities large and small
  • Seamless integration with SMG3Rx EDGE
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Wireless Services

  • Site surveying and wireless analysis
  • Wireless hardware procurement
  • Network installation solutions
  • Wireless maintenance and optimization services
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Voice Applications

  • Rx clinical communications and VoIP use-case assessments
  • VoIP app integration with SMG3Rx EDGE
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Printer Repair & Maintenance

  • Configuration and setup
  • Preventative maintenance
  • Printer troubleshooting
  • Emergency repair and replacement services
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What Our Clients Have to Say

"We’re a health system, not an exclusive IT shop, so we need and depend on good partners to take the ball on specific responsibilities and do the entire thing. The team from SMG3Rx did that effectively. They communicated well, they kitted the devices for us, and so all we really had to do when they arrived was turn them on."

— Lee David Milligan, MD | CHCIO | Asante

Case Studies

See how SMG3Rx outfitted Asante Healthcare with the clinical mobility ecosystem they needed to standardize communications and maintain connectivity between their clinicians — enabling them to provide award-winning patient care.

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Improve Patient Outcomes with SMG3Rx EDGE

Schedule a Needs Assessment today to learn how SMG3Rx EDGE empowers clinical staff and reduces response time to patient needs.