Zebra ZD621 Healthcare Mobile Printer

 Your clinicians need a premium, quality printer that’s built to perform to its full potential each and every day. Zebra’s ZD621 desktop printers don’t compromise on any of the top features that help your clinicians focus on the most important aspect of their jobs: patient care. Constantly updated security protects you and your clinicians from malicious cyberattacks. The ZD621 includes communication and media-handling options that you can add whenever you’re ready, an optional full-color LCD touch display with intuitive menu, and increased remote-management capabilities. Together, these give you outstanding print performance, years of optimal use, industry-leading reliability and unparalleled intelligence and security. Everything you need in a printer to keep your health system moving forward.


Premier Performance

No matter the task, the ZD621 powers through. Print quality, portability, and versatility to handle changing technology in the field, the ZD621 stands apart from all the rest.

Simple to use

The ZD621 can be deployed anywhere, and its built-in intuitive user interface makes it incredibly simple to operate. With such easy deployment and minimal training required for use, the ZD621 is perfect for any health system.

Designed to perform

Technology never stops moving forward, which is why the ZD621 is built to full adapt to your current mobile infrastructure as well as future updates and changes, allowing you to have constant, high quality prints throughout the lifetime of your health system. 



Standard Features

• Print methods: Thermal Transfer or Direct Thermal

• ZPL and EPL programming languages

• 5 status icon, 3 button user interface

• Ethernet, Serial, USB 2.0, USB Host

• Printer setup mobile app for Android & iOS via BLE (Bluetooth Low Energy 5) connection*

* BLE is intended for use with Zebra printer setup mobile app only

• Real Time Clock (RTC)

• Media dancer for excellent print quality

• OpenACCESS™ for easy media loading

• Dual-wall frame construction

• ENERGY STAR® certified

• ZebraDesigner Essentials

• PDF Direct

• Two-year standard warranty

Physical Characteristics


Direct Thermal: 8.7 in. L x 7.0 in. W x 5.9 in. H / 221 mm L x 177 mm W x 151 mm H

Thermal Transfer: 10.5 in. L x 8.0 in. W x 7.5 in. H / 267 mm L x 202 mm W x 192 mm H


Direct Thermal: 3.6 lbs./1.6 kg

Thermal Transfer: 5.5 lbs./2.5 kg

Printer Specifications

Operating System: Link-OS®

Resolution: 203 dpi/8 dots per mm / 300 dpi/12 dots per mm (optional)


512 MB Flash; 256 MB SDRAM

64 MB user available non-volatile memory

8 MB user available SDRAM

Maximum Print Width

4.09 in./104 mm for 203 dpi

4.27 in./108 mm for 300 dpi

Maximum Print Speed

8 in./203 mm per second (203 dpi)

6 in./152 mm per second (300 dpi)

Media Sensors

Full width, moveable reflective/black mark sensor; multi-position transmissive/gap sensor



Media and Ribbon Characteristics

Label Length

Maximum: 39.0 in./991 mm

Minimum: 0.25 in./6.4 mm

Media Width

Direct Thermal: 0.585 in./15 mm to 4.25 in./108 mm

Thermal Transfer: 0.585 in./15 mm to 4.65 in./118 mm

Media Roll Size

Maximum outer diameter: 5.0 in./127 mm

Core inner diameter: 0.5 in. (12.7 mm) and 1.0 in. (25.4 mm) standard, 1.5 in. (38.1), 2.0 in., (50.8 mm) and 3.0 in. (76.2 mm) using optional adapters

Media Thickness: 0.003 in. (0.08 mm) min.; 0.0075 in. (0.19 mm) max. (tear-off mode only)

Media Types: Roll-fed or fan-fold, die cut or continuous with or without black mark, label or tag stock, continuous receipt paper, wristbands, linerless media*

* For use only with linerless printer model

Ribbon Outside Diameter: 2.6 in./66 mm (300 m); 1.34 in./34 mm (74 m)

Ribbon Standard Length: 984 ft. (300 m); 243 ft. (74 m)

Ribbon Ratio

1:4 ribbon to media (300 m)

1:1 ribbon to media (74 m)

Ribbon Width

1.33 in./33.8 mm — 4.3 in./109.2 mm

Ribbon Core I.D.

300 meter ribbon 1 in./25.4 mm

74 meter ribbon 0.5 in./12.7 mm

Operating Characteristics

Operating Temp.: 40° to 105° F/4.4° to 41° C

Storage Temp.: -40° to 140° F/-40° to 60° C

Operating Humidity: 10% to 90% non-condensing

Storage Humidity: 5% to 95% non-condensing


Auto-detectable (PFC Compliant) 100-240VAC, 50-60Hz; ENERGY STAR certified; Energy Efficiency Level VI certified; optional 2750 mAh battery; Healthcare models include IEC60601-1 certified power supply

Options and Accessories

Media Handling

Dispenser/Peeler: label peel and present with label present sensor (factory installed or field installable)

Cutter (factory installed or field installable)

Communications: 802.11ac Wi-Fi and Bluetooth 4.1 (dual radio), (factory installed or field installable)

User Interface: 4.3” full color touch LCD (resolution: 480 wide x 272 high) with 3-button user interface

Battery: Provides power to the printer to support a full shift of printing at maximum print speed; supports all connectivity and media handling options

Carrying Case: Carrying case with shoulder strap and handles makes it easy to bring your desktop printer and battery to the point of application

Keyboard Display Unit: Zebra Keyboard Display Unit (ZKDU) for stand-alone printing solutions

Media Locking Cabinet: Mechanical lock with 2 keys; Kensington® lock slot; available on ZD621 healthcare direct thermal model only

Mounting Plate: Secure ZD Series printers to countertops or shelves

Enclosed Power Supply: Attached power supply accessory for cord-free installation


Bar Code Ratios: 2:1 and 3:1

1D Bar Codes: Code 11, Code 39, Code 93, Code 128, ISBT-128, UPC-A, UPC-E, EAN-8, EAN-13, UPC and EAN 2-or 5-digit extensions, Plessey, Postnet, Standard 2-of-5, Industrial 2-of-5, Interleaved 2-of-5, Logmars, MSI, Codabar and Planet Code

2D Bar Codes: Codablock, PDF417, Code 49, DataMatrix, MaxiCode, QR Code, MicroPDF, Aztec

Fonts and Graphics: 16 resident expandable ZPL II bitmap fonts, two resident scalable ZPL fonts, five resident expandable EPL2 fonts, native open-type font support, Unicode compliant. China units include SimSun simplified Chinese font

Printers Supplies: For industry-leading quality, service and thermal printing expertise, choose Zebra Certified Supplies to ensure consistent, optimized performance for your Zebra printer.


IEC 60950-1, IEC 62368-1, EN55022 Class B, EN55024, EN55035, EN61000-

3-2, EN61000-3-3, FCC Class B, ICES-003, FCC 15.209; 15.247(d), IC RSS 247,

EN 300 328, EN 301 893, EN 62311, cTUVus CE Marking, VCCI, C-Tick, S-Mark,


Environmental Compliance


• RoHS Directive 2011/65/EU; Amendment 2015/863

A complete list of product and materials compliance, please visit: www.zebra.


Print DNA Software

This printer is supported by our Print DNA suite of software capabilities to get

your printer up and running quickly and securely, and enable your printer to

evolve with your business needs. Print DNA features may vary by model, and

some features may require a license. For more information, please visit www.


Included In The Box

Printer, empty ribbon take-up cores (1 in. and 0.5 in.)*, 300 m ribbon core

adapters for non-Zebra ribbon (2)*, AC power supply, power cord(s), USB cable,

Quick Start Guide, Regulatory Guide

* Empty ribbon take-up cores and ribbon core adapters included with ZD621

thermal transfer models only

Recommended Services

Zebra OneCare™ maintenance plans provide peak performance and device

uptime while protecting your critical operations and your printers with defined

service levels. For more information go to www.zebra.com/zebraonecare.

Zebra OneCare Select:

Comprehensive Coverage, including printheads, normal wear and accidental breakage

Priority access 24×7 live technical support and software updates

Advance Replacement and Express Shipping (Next Day Device Replacement)

Standard Commissioning

Online Return Material Authorization (RMA) support

Zebra OneCare Essential

Comprehensive Coverage, including printheads, normal wear and accidental breakage

Priority access 8×5 live technical support and software updates

Three-day depot repair turnaround time plus free return ground shipping

Online Return Material Authorization (RMA) support