Mobile Device Management

An expertly designed mobile environment to keep your clinical devices running at peak performance
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SMG3Rx Mobile Device Management: Clinical Mobility as a Platform for Visibility and Lifecycle Support

Reliable clinical devices are vital in healthcare to ensure positive patient outcomes. Clinicians need fast access to medical records, alerts for patient calls and emergencies, and communication lines with team members — all demanding clinical smartphones and tablets that don’t disappoint. So, how do you manage these devices, to maximize uptime, and get the technical support you need, when you need it?

The answer: The SMG3Rx mobile device management (MDM) solutions. Powered by SMG3Rx EDGE, our MDM tools provide an integrated system for clinical device tracking, updates, and easy access to our team of experts. Get everything you need through a single pane of glass and keep your devices running at peak performance to guarantee your patients receive the quality care they deserve.

  • Remote Control Support for Clinical Devices

    Is a clinical smartphone running slowly or not working at all? Don’t let mobile downtime impact the quality of your patients’ care. Contactable through the SMG3Rx EDGE portal, our team of clinical mobility experts can simultaneously talk with your clinicians to identify performance issues and get remote access control of your mobile devices from anywhere in the world. Whether your device needs an operating system update and reset or the simple remedying of a user error, our experts are always available and happy to help.

  • Real-Time Mobile Insights Through One Intuitive Dashboard

    Never get caught off guard by an operating system (OS) update or lose sight of your mobile devices again. Through the SMG3Rx EDGE Visibility Portal, you get non-stop access to vital mobile data, including clinical smartphone locations, user activity, upcoming deployments and updates, device battery statuses, lifecycle stages, and so much more, all in one place.

  • Facilitated Updates for Clinical Mobile Devices

    Between cyber-attacks targeting hospitals and HIPAA compliance demands, the healthcare industry must prioritize mobile security. With SMG3Rx EDGE, our team of clinical mobility experts ensure that any update or security patch pushed out to your devices is properly configured, staged, and executed in a manner that affects your workflows the least. Through this method, we make sure your devices are always functioning at maximum efficiency, secure, and ready to help your clinicians deliver the highest quality patient care.

Schedule a Needs Assessment

Boost Clinical Mobility with Reliable, Up-to-Date Devices

SMG3Rx MDM is a complete lifecycle management and triage solution to help healthcare teams stay efficient and focused on patient care. Get the support your clinical mobile environment needs without compromising security or productivity:

Maintain Security for Your Clinical Devices

No more stressing about that next system update or whether your healthcare operation is susceptible to a data breach. With our MDM tools, your clinical smartphones and tablets always have the most up-to-date OS and security patches.

Get Unmatched Visibility into Your Mobile Environment

From battery percentages to device locations to lifecycle stages and everything in between, there's so much to track in your mobile environment. Luckily, through SMG3Rx’s EDGE Visibility Portal, all your data is in one place, so you'll always know how your devices are performing within your healthcare facility.

Keep Your Clinical Smartphones and Tablets Operational

Never again let mobile downtime delay patient care. With fast access to IT experts through the MDM service lines, you'll get 24x7 support from our team to assess, prioritize, and address issues happening within your devices in real time.

Give Clinicians Expert IT Support from Anywhere

Need immediate support but don't want to wait for an IT person to come onsite? SMG3Rx’s EDGE MDM service is for you. With the ability to remote access your clinical devices from anywhere, our team can quickly diagnose and remediate your mobile issues so your clinicians can focus on providing exceptional care to their patients.

Expand Clinical Mobility with SMG3Rx

Schedule a Needs Assessment today to learn how SMG3Rx EDGE can boost clinical mobility and provide your healthcare system with a hands-on experience for device management—remotely accessible from anywhere at any time.