Lifecycle Management
SMG3Rx EDGE Lifecycle Management Services
The life of your clinical devices goes far beyond the deployment phase. You need constant mobile tracking for visibility, spare pool access to replace malfunctioning devices, and ongoing training to keep staff comfortable with the features — letting you maximize your users’ mobile experience. There are also the stages for when you’re ready to part ways with your clinical devices. Do you sell it, donate it, e-recycle it, or just throw it away?
SMG3Rx EDGE is your one-stop shop for end-to-end lifecycle management. Through a single-pane-of-glass, our visibility portal allows you to get clear and constant critical data for your clinical devices right at your fingertips — providing the insight you need to produce 99.99% uptime on your mobile environment and a secure disposal process that ensures HIPAA compliance and patient privacy.
Contact us to see how the complete suite of SMG3Rx EDGE services can support clinical mobility at your facility so you can improve patient satisfaction and healthcare productivity through expert, end-to-end mobile management.
Mobile Lifecycle Management From Start to Finish
SMG3Rx tracks and manages your clinical devices and empowers you to have complete control over your environment through a single pane of glass by utilizing the EDGE Visibility Portal.
The SMG3Rx EDGE Visibility Portal
Say goodbye to mobile tracking via tedious and time-consuming spreadsheets. We put all your mobile data, including clinical device usage, locations, battery life, support cases, and future deployments, into one intuitive interface so you always know what's happening in your environment and healthcare facility.
Spare Pool Replacements
No more waiting for device replacements or fixing mobile equipment yourself. Our team keeps a reserve of mobile assets configured with your healthcare facility’s Golden Image and ready for deployment when needed — so you never need to worry about clinical downtime diminishing clinical staff productivity or creating a poor patient experience.
Supplementary User Training
Between new clinical devices and constant software updates, change is inevitable within your mobile environment. Don't let that prevent you from maximizing ROI on your mobile assets. We ensure your clinicians always get the most from their equipment features so they can work at peak efficiency and provide patients with the best possible care.
Real-Time Mobile Reporting
You no longer need to make critical operational decisions without all the facts. The SMG3Rx EDGE platform collects and presents vital insights into your mobile environment through easy-to-use, customizable dashboards. Everything from clinical device activity to repairs to future OS updates can be tracked directly in the portal.
Buyback and Disposal Management
Mobile equipment that is unused or at the end of its lifecycle must be disposed of responsibly to ensure security of healthcare data and HIPAA compliance. It's also vital to reducing environmental waste. Our team takes care of any backend work, including buybacks and disposal programs, for when it's time to say goodbye to your clinical mobile devices.
Maximum Clarity and Clinical Mobility Throughout the Device Lifecycle
SMG3Rx EDGE lifecycle management ensures you always know what's happening in your mobile environment and get the most from your clinical devices:
Maintain 99.99% Mobile Up-time for Peak Clinician Efficiency
Our spare pool support service quickly gets you replacement mobile devices pre-configured with your Golden Image and clinical workflow requirements — keeping your operation running smoothly and patients happy.
Achieve Total Mobile Visibility
The SMG3Rx EDGE platform lets you stay connected with our 24x7 clinical mobile technicians and gives you all the data insights to track, monitor, deploy, and manage your mobile devices in one interface.
Dispose Devices and Reduce Mobile Waste
At the end-of-life stage, our experts wipe your mobile data clean before disposing of or buying back your device — giving you the peace of mind that your equipment isn't left with sensitive healthcare information and that your facility stays in compliance with HIPAA. In addition, by recycling, refurbishing, and repurposing end-of-life equipment, we can avoid using landfills and reduce environmental waste.
Choose SMG3Rx EDGE for Complete and Secure Mobile Lifecycle Management
Need an optimal way to manage clinical mobile devices from start to finish? You'll love SMG3Rx EDGE.
Schedule a Needs Assessment today to learn how SMG3Rx EDGE lets you maximize clinical mobility and support better patient outcomes. By putting mobile management in the hands of experts, your healthcare facility can get the ultimate timesaving, cost-cutting, and performance-boosting solution it needs to ensure better patient outcomes.